Refund and Returns Policy
Last Updated: 24/03/2025
At ABDULLAH FASHION CRAFT, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied for any reason, we offer returns and refunds under the following conditions:
1. Eligibility for Returns
You may return an item if:
- The item is defective, damaged, or incorrect.
- The item is unused, in its original packaging, and with all tags attached.
- The return request is made within 7-10 days of receiving the item.
Non-Returnable Items:
- Personalized or engraved jewelry.
- Earrings (for hygiene reasons).
- Gift cards and clearance sale items.
2. How to Initiate a Return
To return an item, please follow these steps:
- Contact our customer support at Contact@abdullahfasion.in within 7 days of delivery.
- Provide your order number and a brief reason for the return, along with images if the item is damaged or incorrect.
- Once approved, we will provide you with a return shipping label or instructions.
- Ship the item back in its original condition within 15 days.
3. Refund Process
- Once we receive and inspect the returned item, we will process your refund within 15 business days.
- Refunds will be credited to your original payment method.
- Shipping fees are non-refundable unless the return is due to our error.
4. Exchange Policy
- If you wish to exchange an item, please follow the return process and place a new order for the desired item.
5. Late or Missing Refunds
If you have not received your refund after the stated processing time:
- Check with your bank or payment provider.
- Contact us at contact@abdullahfasioncraft.in for assistance.
6. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please notify us within 7 days of delivery with supporting images, and we will arrange for a replacement or refund at no extra cost.
7. Contact Us
For any questions regarding our refund and return policy, please contact: 📧 Email: contact@abdullahfashioncraft.in
📞 Phone: +91 9837437180
📍 Address: Near Bangle Wali Masjid Sarai Tareen Sambhal India 244303
By purchasing from our website, you agree to this Refund and Returns Policy.